RAPCO’s Response to COVID-19 Ensuring the health and safety of our employees and the communities in which we operate is our top priority.

The precautionary measures with respect to the novel coronavirus (COVID-19) outbreak, please follow the below instruction when you cough or sneeze:

COVID-19 Precautionary Measures - Bus Tips Precaution 

In continuation of our previous announcement and the precautionary measures with respect to the novel coronavirus (COVID-19) outbreak , for your safety, please observe the following instructions before you board the bus:

COVID-19 Precautionary Measures - Awareness tips 

In continuation of our previous announcement and the precautionary measures with respect to the novel coronavirus (COVID-19) outbreak , we would like to draw your kind attention to the following points:

COVID-19 Letter for Business Continuity

As the COVID-19 outbreak continues to affect the global community we want to assure you that, as a company, RAPCO is prepared. We are continually monitoring and responding to the situation and ensuring, first and foremost, the continued health and safety of our employees, suppliers, clients and partners. 
We have activated a global COVID-19 Core Crisis Management Team that has the authority to determine company policies, coordinate infection prevention measures, direct local crisis management teams and ensure the continuity of operations in full compliance with the guidance provided by the World Health Organization (WHO) and local governmental and regulatory authorities.

With your support we are currently maintaining our sourcing, production and supply with minimal interruption in all regions globally and we continue tracking any potential impact and mitigating risks, and will keep all communication channels open with you to eliminate or minimize any potential disruption to both your and our operations. We expect the same cooperation from you.

Please rest assured that while we are dealing with the outbreak we are doing everything we can to minimize the impact.

We thank you for your continued partnership and assure you that the health and safety of our employees, suppliers and communities are our priority. 

Signs & Symptoms

The signs and symptoms of COVID-19 are similar to other respiratory infections, this includes a high temperature of ≥ 37.8°C, cough, difficulty breathing, sore throat or a runny nose.

How to minimize the spread of infection of COVID-19

COVID-19, like other coronaviruses such as Middle East Respiratory Syndrome (MERS), can be transmitted from one person to another by:

  • Droplets from coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands

How can you help to minimize the spread of infection?

Avoid all contact with individuals who may have the disease and please remember when you cough and sneeze to use cough etiquette, wash your hands frequently or use a hand sanitizer. 

Clean surfaces regularly with disinfectant – for example kitchen benches and work desks.

In addition, practice personal hygiene. Wash hands often with soap and water for at least 40 seconds to avoid spreading the virus to others. Use an alcohol-based hand sanitizer if soap and water are not available. Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Avoid contact with others; do not travel while sick. Please wear a mask.

Which Individuals or Groups are most at risk?

COVID-19 can be contracted by people of all ages.

However, older people and people with pre-existing medical conditions, such as diabetes, appear to be more vulnerable to becoming severely ill with the virus. Take extra care to avoid crowded areas or places where you might interact with people who are sick.

If you have recently traveled to a country affected by COVID-19, or have had close contact with someone diagnosed with COVID-19, and you within 14 days develop flu-like symptoms, such as a temperature of ≥ 37.8° C, sore throat, coughing, or breathlessness, you should seek medical assistance.

Talk to your registered health care provider, so precautions can be taken to protect others. For JHAH-registered patients, please call the JHAH Care Line on 800-305-4444, option three (3) and press one (1) to speak to a clinician on the COVID-19 Care Line. Outside of clinic hours please go to the Emergency Department.

COVID-19 & Everyday Life

Traveling

We recommend that you consult ‘Travel Notices’ on the Centers for Disease Control (CDC) website  for regularly updated notices related to risk level and advice. Consult national travel advice related to COVID-19 before going on vacations or business trips.

Receiving a letter or a package from countries with confirmed cases Receiving a package or letter from countries with confirmed COVID-19 cases will not put you at risk of contracting the new coronavirus COVID-19. Coronaviruses do not survive long on objects, such as letters or packages. 

COVID-19 Testing

COVID-19 testing is critical to measure the spread of infection, treat those who are infected, and enable support measures that limit the disease from spreading. Understand how and where we test for COVID-19 at MOH, who to contact about testing, how to prepare for a COVID-19 test, information about test results, and what to do if someone tests positive.

COVID-19 Awareness Materials

Browse our collection of resources on COVID-19, including useful information for patients, visitors and those self-isolating at home.

Practicing Good Hygiene

Practicing good hygiene can help to minimize the spread of infection, for example washing your hands frequently, cleaning surfaces regularly with disinfectant, and covering your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.